Helping you to positivity, despite negativity.
Whilst visiting a customer I was sorry to find his wife had suddenly passed away, elderly and suffering with terminal cancer himself.
When I arrived on the Friday so he could browse the brochure… he blurted this out. Having taken extra time and a reassuring squeeze I left…
Returning with his ordered goods I gave him a card and went in spending an hour “just talking” this involved the topic of his wife and his own plight.
Whilst it had taken courage to talk, tears, a lot of nose blowing and hugs later, I left knowing that while he looked bleary eyed and worse than when I got there….
I knew it would do him good to talk, not everyone is ready for talking when you think they should be, but when someone is ready to talk…
listen out for their “cry for a shoulder” (he also told me it had been good to talk) so leading on..
A little science
When is negative “NEGATIVE” and positive “POSITIVE”, having attended an array of motivational events over the years I was and am still surprised when some people preach to stay away from negativity…with expressions of removing yourself from negative forces, friends, and situations.
“What do you do if you cant?” I used to ask this a lot to which responces of “Well that’s what the successful do” would be the reply.
When someone asks “how you are” your taught by some to be positive… “I’m brilliant” even if your not..
No one wants to hang around with negativity, this means lying, I however having undergone challanges and negativity that took up residence like a family member in our house have a different opinion here’s why
“Someone silence that girl!”
I believe that negativity is not a bad thing!!! Shock..Horror.
I believe if you feel rubbish you should say so..if you feel down or sad you should say so…surely as humans this is what we need, “communication…love…support…”
While some have the support of family it is often the unexpected hand of a support that has the biggest impact. (now the hand that’s always there has it’s own importance to be recognised but you do get what I’m saying I hope)
Life force in a tube!
A battery will not work with a “Positive Positive” charge, nor will it work with a “Negative Negative” charge, it will however work with equal positive to negative force, If the positive drained quicker than the negative then the battery would not work…if the negative drained quicker than the positive the battery would not work.
So I believe to deny the negative you also deny the positive, both must be recognised and dealt with.
At times being honest about how you feel can lead you to the door you have been looking so hard for.
If you tell everyone “Your on top of the world 24/7″ you may miss your opportunity to speak to the one that can help you through your own resident negative force.
“It’s only my opinion”
So to round it up whilst taking the extra time with my customer and letting him talk about the negative, and interacting in a negative situation, it did leave me reflecting on my own losses, a negative caused by a negative, yet I know I have the skills to pull myself back and recharge my positive booster rockets, this customer however did not.
Incidentaly his late wife hadn’t ordered for 6 months, but this gentleman ordered £40 of products, got a lot off his chest had some human love from an unexpected source and probably laughed and smiled for the first time all week.
I felt great after being able to have helped in what small way I could, and he will now be one of my more vulnerable customers who I keep a extra special eye on.
It all started by ALLOWING THIS MAN to open coversation with me in a negative manner. So that experience was “Negative-Negative-Positive”.
He opened dialouge negatively, I responded negatively and together we worked to add positivity.
So next time you ask someone “How are you” look deeper…. see how they really are…you may need to interact negatively with someone but you also might be who they have been hoping to find.
Your the leader, ensure you have the ability to help someone trapped in negativity…not deny them…furthermore you need to develop your own skill set so when negativity comes along you know where your cable is to plug your positivity boosters back in and not slip into the negative negative.
This maybe a controversial topic, but one I believe the successful entrepreneur has to face.
“Who can you help?”, starting today.
I value your feedback & comments, please don’t be shy.